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Shipping

We are still shipping worldwide! However, due to covid-19 we are only shipping using Pos Ekspor to most countries. You can get an idea of shipping costs (not including packing or insurance) on the Indonesian Postal Service website.

A few countries, including the US, can still accept sea mail shipments. Contact us for details about shipping to your particular country BEFORE you place your order.

Due to often volatile fluctuations in shipping prices, we have temporarily disabled our automatic shipping calculator - for any orders you will need to contact us so that we can manually check shipping costs for you.

For items over 2 KG, you can choose from the following shipping options:


1. Indonesian Post Sea Mail

2. Indonesian Post Pos Ekspor

3. Cargo

 

Getting your order to you: we ship twice a week on Tuesda and Thursday except on public holidays (both national and particular to Bali).

Please note that estimated shipping transit times are only guidelines and shipped products may arrive later or earlier than expected.

Special Note: in the unlikely event of damage to products upon delivery, the recipient must keep and photograph the packaging, the delivery slip and the damaged product(s), as well as directly file a report at the post office that made that delivery. This information is required by the Indonesian Postal Service’s insurance claim department.